Privacy Policy
At ASCEND, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of personal information:
- Your name and contact details (such as email or phone number)
- Billing and payment information
- Information you provide when signing up for programs, forms, or communication
- Basic website usage data (such as pages viewed, device type, or browser information)
How We Use Your Information
Your information is used to:
- Provide and personalise your program or service
- Process payments and manage your account
- Communicate with you regarding updates, support or inquiries
- Improve our website, services and customer experience
- We do not sell or share your personal information with third parties for marketing purposes.
Data Protection
We take reasonable steps to secure your information and prevent unauthorised access, loss or misuse. However, no online system is completely secure and we cannot guarantee absolute protection.
Payment Information
All payments are processed through secure, trusted third-party payment providers. ASCEND does not store your full card details.
Cookies & Tracking
Our website may use cookies and similar technologies to improve functionality and analyse site performance. You can disable cookies in your browser settings if preferred.
Your Rights
You may request to:
- Access the personal information we hold about you
- Update or correct your information
- Request removal of your data from our records (where legally permitted)
We may update this Privacy Policy from time to time. Any changes will be posted on this page. If you have questions about this Privacy Policy or how your information is used, please email us at: lucilla@ascendpersonalfitness.com